Welcome Guest, Not a member yet? Create Account  




European LOTRO Account Migration May 31st


(05 Jun, 11, 11:11)Ellesharie link Wrote:I remember somebody saying Turbine support was quick to answer tickets - well, they dealt with mine pretty slowly. For about 3 days I was contacted only by robots who kindly suggested I read the FAQ page (which I already know almost by heart). Today a live person finally answered and asked to send them a fax  :o  (which i have no idea how to do)

And here's me - http://my.lotro.com/user-1335816/

lol... just ask them if it's ok to make a scan and mail it, should give them the same thing Big Grin
_________________________________________
Ingaras, Hunter (75)
Indo, Minstrel (81)
Celefindel, Loremaster (115)
Magolisto, Champion (75)

and some others...
Reply


(05 Jun, 11, 11:59)Brambles link Wrote:Bit confused guys. What are those links to? Is that the new combined forum community?
those links are to our accounts on the turbine lotro forums, it has feature that can make a friends list and since some people have different forum names than char names people are giving links.
Reply


(05 Jun, 11, 12:32)Ingaras link Wrote:lol... just ask them if it's ok to make a scan and mail it, should give them the same thing Big Grin

They said they can't accept such important information via email... So does anyone know a way to send a fax without using an actual fax machine? I found several sites that say they can do it, but don't want to send my credit card information through an unknown source
Reply


your local copy shop should have a fax machine
Reply


I've done it once using an old-fashioned 56k telephone-modem, using Microsoft Fax in Windows 95 or something, but, well that was a while ago, but it's worth a try if you still have one around. No experience with internet-faxes unfortunately.

So much for their 'Global Service' though... can't even pay them if you want to. Don't know if you've got any better luck, but you could opt for the 60-day gametime cards they've got and that are bought through Paypal / Clickandbuy for the time being (they say on the forum that's a temporary fix until they get Paypal etc. integrated into their billing system).
_________________________________________
Ingaras, Hunter (75)
Indo, Minstrel (81)
Celefindel, Loremaster (115)
Magolisto, Champion (75)

and some others...
Reply


(05 Jun, 11, 14:31)Thoronthor link Wrote:your local copy shop should have a fax machine

My nearest local copy shop is in Moscow, which is a 2,5 hour bus ride  Tongue

Will try timecards for the time being
Reply


Updating now, 70%.  Fingers crossed.  The "add credit card" page just threw errors at me, so I hope I can play without!

I've got "Methrendomir" as my forum name - this is me http://my.lotro.com/user-1339822/ (not added much to my profile yet)

Was there supposed to be a feature where you could show your charcter build and all your items or something, or was I imagining that?
Reply


Added you! MyLotro isn't active yet.
Reply


(05 Jun, 11, 14:38)Ingaras link Wrote:So much for their 'Global Service' though... can't even pay them if you want to.

Ive got a friend in america whos buying their WalMart cards for me, hes coming over in a few weeks, few thousand points please and thank you
Reply

(This post was last modified: 06 Jun, 11, 18:17 by Brambles.)

Still having problems. will contact Turbine tonight Sad

How do I submit a ticket?
Reply





Users browsing this thread:
12 Guest(s)